Frequently Asked Questions

We are here to support you and will walk with you on your journey. Please do not hesitate to ask us a question that you may not see here. We will provide feedback as soon as possible. 

How do I schedule an appointment?

Simply call us at (479) 364-0075 or send us a request by email at If you are a medical provider or other professional, you may also fax us a referral at (479) 668-4836. Please give us 24 hours to contact your client/patient.

Do you send appointment reminders?

Yes, we do! After your appointment is scheduled with one of our counselors, you should recieve text and/or email notification of your appointment 24 hours prior to the scheduled session time.

How often will I need to see my counselor?

The number of sessions will be determined by you and your counselor. Your counselor will make suggestions based on the severity of your symptoms and availability. We will never suggest more than clinically necessary and will tailor treatment to fit your needs.

Does Creative Counseling file insurance and what is accepted?

We do submit claims to your insurance provider. Session amounts will vary depending on deductibles.

We accept Blue Cross Blue Shield, Health  Advantage,  United Health Care, Aetna, Cigna, Qual Choice and  Ambetter, among others. 

We do not accept Medicaid (AR kids) or Medicare. Our apologies for the inconvenience.

Contact us at (479) 364-0075 for a full list. 

Does your provider prescribe stimulants or benzodiazepines?

You and your medical provider whould discuss what course of treatment is right for you. Contact our office today at (479) 364-0075 to schedule an appointment 

Can I see a provider for medication without seeing a counselor?

Yes, you can, but please be aware that research suggests that psychotherapy in combination with medication yeilds greater treatment results. Your medical provider will likely recommend it for greater optimization.

Will I be required to attend group therapy if I receive medication?

No, you will not. Group therapy can provide many benefits, but it is not a requirement for medication assessment and/or management.

What client population do you see and treat?

We can assign you the best counselor who matches or complements your personality. Call the office to learn availability and times.

Have a Different Question?

We’re here to support and walk with you on your journey. Contact us with any additional questions not listed. We will provide feedback as soon as possible.

    During COVID19 we are offering Tele-Health through our partnership with AmBetter and Blue Cross & Blue Shield. We are here to support you during this very difficult time. 

    If you are need of immediate assistance please dial 911. 

    Please Be Safe During COVID19

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    (479) 364-0075

    902 McClain Blvd, Suite 6003, Bentonville, AR 72712

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