Frequently Asked Questions
How do I schedule an appointment?
What is a Good Faith Estimate or No Surprises Act?
Do you send appointment reminders?
How often will I need to see my counselor?
Does Creative Counseling file insurance and what is accepted?
As a courtesy, we will verify benefits and submit claims to your insurance provider. PLEASE NOTE that many insurance plans have an out-of-pocket deductible that must be met yearly. It is the responsibility of the client to check with their insurance provider and understand their covered plan. Deductible amounts will be applied per claim until the required out-of-pocket has been met. Benefits are NOT a guarantee of payment. Payment is due at the time services are rendered.
We can not accept Arkansas Medicaid, Medicare or Anthem Blue Cross Blue Shield. Our apologies for the inconvenience.
Contact us at (479) 364-0075 for any questions.
Do you have a provider that prescribes medication?
medical providers in Northwest Arkansas! Call our office for a referral (479) 364-
Are your therapists experienced in treating mental health concerns similar to mine?
therapists have at least 20 years of experience in treating a wide variety of mental
Does my therapist have after-hours availability for crisis situations?
on-call hours. Some therapists may have arrangements to contact them after
hours if you are in crisis. If you are currently experiencing a psychiatric
emergency, please call 911 or go to your nearest emergency room.
What client population do you see and treat?
Have a Different Question?
We’re here to support and walk with you on your journey. Contact us with any additional questions not listed. We will provide feedback as soon as possible.